Neighbourhood Houses Victoria and Good Shepherd have partnered to help eligible community members apply for the State Government’s $250 Power Saving Bonus.

This one-off $250 payment is designed to help ease the cost of living for eligible Victorian households during the pandemic. 

Applications for the Power Saving Bonus are made online, however we understand that many people in our communities either lack access to devices or internet, or lack confidence and skills in using technology.

To ensure no one gets left behind, neighbourhood houses across the state are ready to help people complete their Power Saving Bonus application.

Please note: Applications for the Power Saving Bonus close Monday 31 January 2022. If your local neighbourhood house is closed over the holiday period, you can seek over the phone assistance by calling Good Shepherd on 1300 026 500.

Frequently asked questions Find a neighbourhood house that can help you

What is the $250 Power Saving Bonus?

The $250 Power Saving Bonus is a one-off $250 payment which provides direct support to Victorian households experiencing power bill stress during the coronavirus pandemic. It is available to over 900,000 eligible Victorian households with at least one eligible concession cardholder.

Who is eligible for the Power Saving Bonus?

To be eligible, you must meet the following eligibility requirements:

• Be a Victorian residential energy consumer (i.e. have a residential electricity account)
• Be receiving payments under one of the following concession programs:
  • Centrelink Pensioner Concession
  • JobSeeker, Youth Allowance, Austudy or Abstudy
  • Department of Veterans Affairs Pensioner Concession
  • Or hold a Department of Veterans Affairs Gold Card

Holders of Health Care Cards who are not recipients of Youth Allowance, JobSeeker, Austudy or Abstudy are not eligible.

When can eligible households apply?

Eligible households can apply anytime now up until 31 January 2022.

How many people per household can apply?

Only one payment is available to each household.

How do I apply for the bonus?

Applications are made online. If you do not have access to, or are uncomfortable using technology, get in contact with one of our Power Saving Bonus Outrach Providers.

What do I need for the application process?

When you come to us to submit your application, there are a few things you need to bring with you:

• a copy of a recent electricity bill
• your ‘NMI’ number (this is located on your bill and is typically a 10 or 11 digit number)
• your card number for your Pensioner Concession Card or Health Care Card (for JobSeekers, Youth Allowance, Austudy and Abstudy recipients)

Be sure to keep a copy of your NMI and your application reference number as you may need this information for further communications about your application.

How long does it take to receive the Power Saving Bonus?

If you meet the eligibility and documentation requirements, you should receive your $250 payment via Electronic Fund Transfer (EFT) within two to three weeks of submission. If you request payment via cheque, this should be received within four weeks.

List of neighbourhood houses that can help you

The following neighbourhood houses are official Power Saving Bonus Outreach Providers who are ready to help you with your Power Saving Bonus application.

They are listed in alphabetical order according to local council area. Click on the organisation name to find their contact details.

Alpine Shire
MOUNT BEAUTY	Mount Beauty Neighbourhood Centre
Ararat Rural City
ARARAT	Ararat Neighbourhood House
MYRTLEFORD	Myrtleford Neighbourhood Centre
Ballarat City
BALLARAT EAST	Ballarat East Neighbourhood House
SEBASTOPOL	Ballarat Neighbourhood Centre
SOLDIERS HILL	Ballarat North Neighbourhood House
Banyule City
IVANHOE	Livingstone Community Centre
PANTON HILL	Living and Learning Nillumbik - Panton Hill
ROSANNA	Rosanna Fire Station Community House
WATSONIA	Watsonia Neighbourhood House
Bass Coast Shire
CORINELLA	Corinella and District Community Centre
INVERLOCH	Inverloch Community House
WONTHAGGI	Wonthaggi Neighbourhood Centre
Baw Baw Shire Check back soon
Bayside City
HAMPTON	Hampton Community Centre
Benalla Rural City  Check back soon
Boroondara City
ASHBURTON	Alamein Neighbourhood and Learning Centre
SURREY HILLS	Surrey Hills Neighbourhood Centre
Brimbank City
ALBION	Kororoit Creek Neighbourhood House
ST ALBANS	St Albans Community Youth Club
SUNSHINE	Duke Street Community House
Buloke Shire
BIRCHIP	Birchip Neighbourhood House
CHARLTON	Charlton Neighbourhood House
DONALD	Donald Community Centre
SEA LAKE	Sea Lake Neighbourhood House
BULOKE	Wycheproof Community Resource Centre
Campaspe Shire
ECHUCA	Crossenvale Community House Echuca Neighbourhood House
GIRGARRE	Girgarre Community Cottage
KYABRAM	Kyabram Community and Learning Centre
LOCKINGTON	Lockington District Business Centre
ROCHESTER	Rochester Community House
RUSHWORTH	Rushworth Community House
TONGALA	Tongala Community Activities Centre
Cardinia Shire
BEACONSFIELD	Beaconsfield Neighbourhood Centre
COCKATOO	Cockatoo Community House
GARFIELD	Bunyip and District Community House
PAKENHAM	Living and Learning Pakenham Outlook Community Centre
Casey City
BERWICK	Berwick Neighbourhood Centre Brentwood Park Neighbourhood House
CRANBOURNE	Cranbourne Community House
CRANBOURNE NORTH	Merinda Park Learning and Community Centre
DOVETON	Doveton Neighbourhood Learning Centre
ENDEAVOUR HILLS	Endeavour Hills Neighbourhood Centre
HALLAM	Hallam Community Learning Centre
HAMPTON PARK	Hampton Park Community House
NARRE WARREN	Foundation Learning Centre
NARRE WARREN SOUTH	Oakgrove Community Centre
Central Goldfields Shire
MARYBOROUGH	Maryborough Community House
Colac Otway Shire
COLAC	Colac Neighbourhood House
GELLIBRAND	Gellibrand Community House
Corangamite Shire
SIMPSON	Simpson and District Community Centre
Darebin City
RESERVOIR	Reservoir Neighbourhood House
East Gippsland Shire
BAIRNSDALE	Bairnsdale Neighbourhood House
BEMM RIVER	Bemm River Community Centre
ORBOST	Orbost Neighbourhood House
PAYNESVILLE	Paynesville Neighbourhood Centre
Frankston City
LANGWARRIN	Langwarrin Community Centre
SEAFORD	Belvedere Community Centre
Gannawarra Shire
COHUNA	Cohuna Neighbourhood House
KERANG	Kerang and District Community Centre
QUAMBATOOK	Quambatook Community Resource Centre
Glen Eira City
BENTLEIGH EAST	Moongala Womens Community House
CAULFIELD SOUTH	Caulfield South Community House
ORMOND	Glen Eira Adult Learning Centre
Glenelg Shire Check back soon
Golden Plains Shire
HADDON	Haddon Community Learning Centre
MEREDITH	Meredith Community Centre
Greater Bendigo City
EAGLEHAWK	Eaglehawk Community House
HEATHCOTE	Heathcote Community House
KANGAROO FLAT	Kangaroo Flat Community House
LONG GULLY	Long Gully Neighbourhood Centre
MARONG	Marong Neighbourhood House
STRATHDALE	Bendigo Neighbourhood Hub
Greater Dandenong City
DANDENONG NORTH	North Dandenong Neighbourhood House
NOBLE PARK	Noble Park Community Centre
SPRINGVALE	Springvale Learning and Activities Centre Springvale Neighbourhood House
Greater Geelong City
BELMONT	South Barwon Community Centre
CORIO	Cloverdale Community Centre Rosewall Community Centre
DRYSDALE	SpringDale Neighbourhood Centre
HAMLYN HEIGHTS	Vines Road Community Centre
LARA	Lara Community Centre
LEOPOLD	Leopold Community and Learning Centre
NORLANE	Norlane Community Centre
Greater Shepparton City
MOOROOPNA	Mooroopna Education and Activity Centre
MURCHISON	Neighbourhood House Murchison
SHEPPARTON	South Shepparton Community Centre
TATURA	Tatura Community House
Hepburn Shire
CRESWICK	Creswick Neighbourhood Centre
DAYLESFORD	Daylesford Neighbourhood Centre
TRENTHAM	Trentham Neighbourhood Centre
Hindmarsh Shire
NHILL	Nhill Neighbourhood House Learning Centre
RAINBOW	Rainbow Neighbourhood House
Hobsons Bay City
ALTONA	Louis Joel Arts and Community Centre
LAVERTON	Laverton Community Centre
SEABROOK	Seabrook Community Centre
WILLIAMSTOWN	Williamstown Community and Education Centre
Horsham Rural City
HORSHAM	Horsham Neighbourhood House
Hume City
ATTWOOD	Attwood House Community Centre
BROADMEADOWS	Dallas Neighbourhood House
MEADOW HEIGHTS	Meadow Heights Education Centre
SUNBURY	Goonawarra Neighbourhood House
Indigo Shire
CHILTERN	Chiltern Neighbourhood House
Kingston City
CHELSEA HEIGHTS	Chelsea Heights Community Centre
CHELTENHAM	Cheltenham Community Centre
MORDIALLOC	Mordialloc Neighbourhood House
Knox City
FERNTREE GULLY	Mountain District Learning Centre
WANTIRNA SOUTH	Orana Neighbourhood House
Latrobe City
CHURCHILL	Churchill Neighbourhood Centre
MOE	Moe Neighbourhood House
TRARALGON	Traralgon Neighbourhood Learning House
Loddon Shire
BOORT	Boort Resource and Information Centre
PYRAMID HILL	Pyramid Hill Neighbourhood House
Macedon Ranges Shire
KYNETON	Kyneton Community House
LANCEFIELD	Lancefield Neighbourhood House
RIDDELLS CREEK	Riddells Creek Neighbourhood House
WOODEND	Woodend Neighbourhood House
Manningham City
PARK ORCHARDS	Park Orchards Learning Centre
Mansfield Shire
BONNIE DOON	Bonnie Doon Community Centre
MANSFIELD	Mansfield Adult Continuing Education Centre
Maribyrnong City
FOOTSCRAY	Angliss Neighbourhood House
YARRAVILLE	Yarraville Community Centre
WEST FOOTSCRAY	West Footscray Neighbourhood House
Maroondah City
BAYSWATER NORTH	Arrabri Community House Glen Park Community Centre
CROYDON HILLS	Yarrunga Community Centre
RINGWOOD	Central Ringwood Community Centre
Melbourne City
KENSINGTON	Kensington Neighbourhood House
Melton Shire
MELTON	Djerriwarrh Community and Education Services
MELTON SOUTH	Melton South Community Centre
Mildura Rural
RED CLIFFS	Red Cliffs Community Resource Centre
MURRAYVILLE	Murrayville Neighbourhood House
OUYEN	Ouyen Neighbourhood House
Mitchell Shire
WALLAN	Wallan Neighbourhood House
Moira Shire
COBRAM	Cobram Community House
NATHALIA	Nathalia Community House
NUMURKAH	Numurkah Community Learning Centre
YARRAWONGA	Yarrawonga Neighbourhood House
Monash City
ASHWOOD	Power Neighbourhood House
CHADSTONE	Amaroo Neighbourhood Centre
CLAYTON	Dixon House Neighbourhood Centre
GLEN WAVERLEY	Kerrie Neighbourhood House Wavlink
MULGRAVE	Mackie Road Neighbourhood House
NOTTING HILL	Notting Hill Neighbourhood House
Moonee Valley City
ASCOT VALE	Wingate Avenue Community Centre
FLEMINGTON	Farnham Street Neighbourhood Learning Centre
Moorabool Shire
BACCHUS MARSH	Laurels Education and Training
DARLEY	Darley Neighbourhood House and Learning Centre
Moreland City
BRUNSWICK	Brunswick Neighbourhood House
COBURG	Reynard Street Neighbourhood House
Mornington Peninsula Shire
HASTINGS	Good Shepherd Community House @ Wallaroo Community Centre Willum Warrain Aboriginal Association
RYE	Rye Community House
SOMERVILLE	Somerville Community House
SORRENTO	Sorrento Community Centre
Mount Alexander Shire
CASTLEMAINE	Castlemaine Community House
MALDON	Maldon Neighbourhood Centre
Moyne Shire
PORT FAIRY	Port Fairy Community House
Murrindindi Shire
ALEXANDRA	Alexandra Community Hub
FLOWERDALE	Flowerdale Community House
KINGLAKE	Kinglake Ranges Neighbourhood House
TOOLANGI	Toolangi Castella District Community House
YEA	Yea Community House
Nillumbik Shire
DIAMOND CREEK	Living and Learning Nillumbik - Diamond Creek
ELTHAM	Living and Learning Nillumbik - Eltham
HURSTBRIDGE	Allwood Neighbourhood House
Northern Grampians Shire
ST ARNAUD	St Arnaud Neighbourhood House
Port Phillip City
ELWOOD	Elwood St Kilda Neighbourhood Learning Centre
Pyrenees Shire
BEAUFORT	Beaufort Community House and Learning Centre
Borough of Queenscliffe
QUEENSCLIFF	Queenscliffe Neighbourhood House
South Gippsland Shire
FOSTER	Manna Gum Community House
LEONGATHA	Leongatha Community House
KORUMBURRA	Milpara Community House
VENUS BAY	Venus Bay Community Centre
Southern Grampians Shire
HAMILTON	Hamilton Community House
Stonnington City
MALVERN EAST	Phoenix Park Neighbourhood House
Strathbogie Shire Check back soon
Surf Coast Shire
LORNE	Lorne Community House
WINCHELSEA	Winchelsea Community House
Swan Hill Rural City
SWAN HILL	Swan Hill Neighbourhood House
Towong Shire
CORRYONG	Corryong Neighbourhood Centre
Wangaratta Rural City
MOYHU	King Valley Learning Exchange
WANGARATTA	Open Door Neighbourhood House Pangerang Community House
Warrnambool City
WARRNAMBOOL	Warrnambool Neighbourhood and Community Centre West Warrnambool Neighbourhood House
Wellington Shire
HEYFIELD	Heyfield Community Resource Centre
LOCH SPORT	Loch Sport Community House
MAFFRA	Maffra Neighbourhood House
SALE	Sale Neighbourhood House
West Wimmera Shire
HARROW	Harrow Neighbourhood House
KANIVA	Kaniva Link Neighbourhood House
Whitehorse City
BLACKBURN NORTH	Koonung Cottage Community House
BLACKBURN SOUTH	Avenue Neighbourhood House @ Eley
BOX HILL	Clota Cottage Neighbourhood House Louise Multicultural Community Centre
BOX HILL SOUTH	Box Hill South Neighbourhood House
BURWOOD	Bennettswood Neighbourhood House Burwood Neighbourhood House
MITCHAM	Mitcham Community House
VERMONT SOUTH	Vermont South Learning Centre
Whittlesea City
EPPING	Greenbrook Community House
MERNDA	Mernda Community House
WHITTLESEA	Whittlesea Community House
Wodonga City
WODONGA	Birallee Park Neighbourhood House Trudewind Neighbourhood House
Wyndham City
HOPPERS CROSSING	The Grange Community Centre
POINT COOK	Jamieson Way Community Centre
WERRIBEE	Wyndham Community and Education Centre Wyndham Park Community Centre
Yarra City
FITZROY NORTH	Holden Street Neighbourhood House
Yarra Ranges Shire
CHIRNSIDE PARK	Cire Chirnside Park Community Hub
SEVILLE	Seville Community House
YARRA JUNCTION	Cire Yarra Junction Community Hub
Yarriambiack Shire
HOPETOUN	Hopetoun and District Neighbourhood House
MURTOA	Murtoa and District Neighbourhood House
WARRACKNABEAL	Warracknabeal Neighbourhood House and Learning Centre