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  1. News and events
  2. COVID-19 information and resources

COVID-19 information and resources

Neighbourhood Houses Victoria is committed to supporting and keeping its members up to date in responding to the coronavirus outbreak (COVID-19).

On this page:

  • Latest directions for neighbourhood houses
  • Relevant information and resources
  • Translated resources
  • Online training
  • Mental health resources
  • We are here for you

Latest directions for both Metro and Regional Victoria

  • Neighbourhood houses can open for all purposes with a COVID Safe Plan in place.
  • Mask wearing is no longer mandatory indoors.
  • Indoor capacity: There is no longer a person cap in place. If you are using electronic record keeping, you can have as many people as the density quotient of 1 per 2sqm allows. If not using electronic record keeping, a density quotient of 1 per 4sqm applies.
  • Indoor exercise classes are no longer capped, but there is a density quotient of 1 per 2sqm
  • Record keeping: The State Government has introduced a QR Code Service as a free option for Victorian businesses and venues. For participants who do not use a smart phone, a manual alternative must be available to record their details. Houses are responsible for obtaining records for all who visit their premises, including when the premises are being hired by a third party. Find out more about record keeping.
  • Signage, cleaning, and physical distancing must be applied for all activities.
  • Hand sanitiser made up of over 60 per cent alcohol should be readily available at the entrance and other high use areas.
  • If your neighbourhood house runs community transport, here are directions for ride-share vehicles.
  • The COVID-19 Guidance for Neighbourhood Houses is still largely current for planning and transmission risk assessment purposes.
  • A person is not permitted to enter a neighbourhood house if:
    • they are feeling unwell
    • they have been potentially exposed to the virus and have not yet been tested
    • they have been tested but are still awaiting their test result
Find out more

The latest directions can always be found on the coronavirus restriction levels page.

Information and resources for reopening

DHHS - Coronavirus (COVID-19) guidance for the Victorian neighbourhood house sector

This guidance supplements the COVID-19 Plan for the Victorian Neighbourhood House Sector released in April 2020, to continue to provide advice in support of an ongoing coordinated approach to delivering services as Victoria cautiously eases restrictions.

COVID Safe Plan

All neighbourhood houses across Victoria which are operating on-site must have completed a COVID Safe Plan. 

Signs, posters and templates for your workplace

A collection of templates, questionnaires, signage and posters to promote a COVIDSafe workplace.

Cleaning and disinfection

Workplaces need to clean and disinfect surfaces - both steps are essential. High touch surfaces should be cleaned and disinfected regularly, at least twice daily.

Confirmed case in the workplace

Information and advice for businesses who have a confirmed case of coronavirus (COVID-19) in the workplace.

Employers must notify WorkSafe of COVID-19 cases

Timely notification of potential workplace transmission of coronavirus (COVID 19) is critical for effective management of related health and safety risks and the prompt investigation of potential breaches of employer duties.

Face masks in the workplace

Information for employers about the mandatory wearing of face masks.

Record keeping requirements

To support contact tracing, organisations must keep a record of people who attend their premises for 28 days.

Signage templates

Prepared by Neighbourhood Houses Victoria. Simple instructional signage which you can edit and print to your needs. This document will open in Microsoft Word.

Logistics checklist for reinstating in person activities

Prepared by the CHAOS Network. This is a brainstorm of planning and practical considerations as houses move towards reopening. This document will open in Microsoft Word.

Factsheet - What if our organisation becomes a site linked to COVID-19 infection?

Prepared by the CHANH Network. Despite the easing of restrictions, COVID-19 is still present in the Victorian community so there is a risk that your neighbourhood house could become a site linked to coronavirus infection. It is important to take all the necessary precautions and manage community perception before and after a potential COVID-19 incident. 

Safe Work Australia - COVID-19 workplace tool kit

Includes a range of resources for organisations to download and display in their workplaces, including checklists, infographics, fact sheets for industry and posters on handwashing, hygiene and physical distancing.

Volunteering Victoria - Leading people during Covid-19

Resources include Re-starting Your Volunteer Program and the Welcoming Volunteers Back Safely Checklist.

VMIA - Community Service Organisations Program

All NHCP-funded neighbourhood houses receive this coverage. Find out what is and isn't covered.

Justice Connect - Covid-19 response

Justice Connect has created a range of initiatives to provide legal help to community organisations affected by the pandemic. This includes free resources and webinars on issues not-for-profits are facing, including managing contractual obligations, holding meetings and navigating employment challenges.

Posters

  • Wash your hands regularly posters
  • Cover your cough and sneeze posters
  • Slowing the spread of coronavirus posters
  • Signage for businesses

Translated resources

  • Federal translated resources
  • State translated resources
  • SBS - news and information in 63 languages
  • Department of Health vaccine rollout information
     

Online training

Department of Health - COVID-19 infection control training

Once you register, a list of courses will appear. We recommend you only complete the course titled 'Infection Control Training - COVID 19'.

Mental health resources

Beyond Blue - Coronavirus Mental Wellbeing Support Service

Regularly updated with information, advice and strategies to help you manage your wellbeing and mental health during this time.

DHHS - mental health resources

Includes links for where to get help.

World Health Organisation - Mental health and psychosocial considerations during the COVID-19 outbreak

Messages targeting different groups to support mental and psychosocial wellbeing during COVID-19 outbreak.

We are here for you

While the NHVic Office is closed with staff working remotely from home, we continue to be here for our members during this period.

  • Our main number (03) 9602 1228 is being redirected to the mobile number of a staff member if you want to have a chat.
  • Our main email inbox continues to be monitored at [email protected] if you want to send us updates or forward on useful information.
  • We are also keeping our members updated directly via our e-bulletins, online sessions via Zoom, and our private Member's Facebook Group. This group is specifically for neighbourhood house managers, staff and committee members to stay connected with the sector, seek advice, discuss response measures, and receive the latest information. We also have three other targeted groups which may be relevant to you: Finance, Childcare and Adult Community Education Providers.

Published: 2nd July, 2020

Updated: 12th April, 2021

Author: Petro Tsalikis

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Shop B41
Level 4 744 Bourke Street
Docklands VIC, 3008

(03) 9602 1228
[email protected]

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We appreciate the ongoing support of the Victorian State Government.

 
Neighbourhood Houses Victoria acknowledges the Traditional Owners of the lands across Victoria. We pay our respects to their spirits, ancestors, elders and Aboriginal and Torres Strait Islander community members past, present and emerging.

© 2021 Neighbourhood Houses Victoria Inc.