Resource Library  >  Child care  >  Child Care Subsidy

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About the Child Care Subsidy

Introduced on 2 July 2018, the Federal Government's Child Care Subsidy (CCS) is the regular payment that assists most families with the costs of child care.

The Child Care Subsidy is paid directly to approved providers, to be passed on to families as a fee reduction. It reduces the fees that a family pays a child care provider for the care of their child.

NHVic CCS Financial Calculator

See how becoming a CCS provider can financially benefit your organisation by downloading the NHVic CCS Financial Calculator.

Notes: This calculator has been produced to provide a financial guestimate, it is not intended as financial advice.​ Be sure to read the notes on worksheet 3 on this document before you edit. There is no protection on this document and any aspect can be edited. It is, however, best to just enter data by using the drop box in the blue fields on page 1, the 'User Defined' page.

Applying to become a CCS provider

Child Care Safety Net

The Child Care Safety Net provides targeted assistance to vulnerable and at-risk children and their families. It also supports child care services in disadvantaged communities to address barriers in accessing and participating in early learning and care.

The Child Care Safety Net has a number of components:

Resources for CCS approved Child Care Providers

Where can I get help during and after the application?

Neighbourhood Houses Victoria

For all enquiries regarding the preparation of your CCS application, please contact Jennie Huxley, Human Resources Project Manager, on (03) 9602 1228 or email [email protected]

NHVic Child Care Providers Facebook Group

For extra support and connecting with others going through the application process, please join the NHVic Child Care Subsidy Facebook Support Group (Note: this is a closed group available only to the NHVic network). Join the CC Facebook Support Group

CCS Assessment Team

Post CCS approval, please contact the CCS Helpdesk for enquiries relating to CCS payments such as submitting information to the Department, ACCS certificates, inability to pass on fee reductions as a family has left your service, repayment of a debt or help with the Provider Entry Point. Contact the CCS Assessment Team on 1800 112 812 or email [email protected]

CCS Helpdesk

Post CCS approval, please contact the CCS Helpdesk for enquiries relating to CCS payments such as; submitting information to the Department, ACCS certificates, inability to pass on fee reductions as a family has left your service, repayment of a debt or help with the Provider Entry Point. Contact the CCS Helpdesk on 1300 667 276 or email [email protected]

ACCS Helpdesk

For enquiries related to the Additional Child Care Subsidy (ACCS), please contact the ACCS Helpdesk. Email the ACCS Helpdesk [email protected]

PRODA Helpline

For technical PRODA related enquiries, please contact the PRODA helpline. Contact the PRODA Helpdesk on 1800 700 199