Resource Library  >  Team Leadership and Management

In this section:

Agreements and Awards

All neighbourhood houses that are signed on to a neighbourhood house sector collective agreement must comply with the terms and conditions of that agreement.

The current pay tables for all the Agreements 2007 - 2018 are available below in one consolidated document.

Neighbourhood houses not signed on to a NH sector collective agreement or where applicable, covered by their auspicing / managing organisation's agreement, are governed by the award system.

​For specialist community sector industrial relations and human resources management advice contact Jobs Australia.

Long Service Leave

Most Victorian employees, including full time, part time, casual, seasonal and fixed term workers have an entitlement to Long Service Leave (LSL). The LSL Act 2018 outlines the minimum standards.

Some Agreements including the neighbourhood house Agreements, may have more generous provisions than the legislated minimum but can't fall below the standards outlined in the Act. Check the terms of your Agreement above.

More information on the LSL Act 2018 can be found on the Business Victoria website including an online long service leave calculator and a clear readable guide to LSL.

The State Government's Portable Long Service Leave Scheme

Introduced on 1 July 2019, the Portable Long Service Leave Scheme ensures workers will be able to move from employer to employer without losing their accrued entitlements, provided they stay within the contract cleaning, security or community services sectors. Neighbourhood houses are covered by this compulsory scheme. The scheme does not replace existing Long Service leave schemes, but sits alongside them.

Read our information sheet - July 2019 (pdf, 79KB) and visit the Portable Long Service Leave Scheme website for more information.

Performance Review

The annual staff performance review is an opportunity for feedback between staff members and manager, to discuss their performance relative to their role, acknowledge achievements, address areas of concern and identify opportunities for professional development or training.

Position Descriptions

It is vital that you keep your position descriptions up to date both in terms of the needs of your organisation and to stay compliant with current industrial legislation.


Your recruitment, appointment and induction processes for both paid staff and volunteers need to be clear and well documented. Key aspects of this area are governed by legislation and the Agreement your organisation is signed on to or applicable awards.